Helpdesk

How to access Wi-Fi at ISMT

Teacher / Employees

To access the ISMT wireless network service, you must authenticate using your institutional email address username (eg: teacher@ismt.pt, so username is teacher) and respective password. In case of doubts or problems, you should contact the IT Services (helpdesk@ismt.pt). 

Students
You have received in your usual email the information regarding the credentials for access to the email, Moodle and Wireless network at ISMT.

To access the ISMT Wireless network service (Secure- ISMT) you must authenticate yourself using as “username” your student number and the password (the same that gives access to Moodle). 

NOTE: The access to Wi-Fi at ISMT will only be effective after changing the password sent to you.

Procedure: 
Enter the following address: https://webmail.ismt.pt with the name and password sent. 
Access the Settings, and then Password, and fill the fields as follows: 
Palavra-passe atual: the password sent previously by email
Nova palavra-passe: your new password 
Confirmar palavra-passe: repeat new password 

The password must contain each of the following elements: lowercase letter (az), uppercase letter (AZ), number (0-9), special character (!#%&@{[]}+*.|), arriving to a minimum of 10 characters.

email: studentnumber@ismt.pt (eg: for the student number 1234567 the email will be 1234667@ismt.pt 
Username: student number (eg: for the student number 1234567 the username will be 1234567
Password: the student’s password

The access data to Moodle are different from the access data to E-SCA, so the password to E-SCA must be requested from the Academic Services, in person or by e-mail to the address: gri@ismt.pt, providing your name and student number.

The registration password for the subjects / course in Moodle is the sole responsibility of the teacher, for which it should be requested. Alternatively, you can contact the course coordinator, whose contact details can be found on the course page.

Need Help?

Password reset for Moodle, e-mail and Wifi

To reset your access password, you must send the following data by e-mail to: helpdesk-moodle@ismt.pt

  • Subject: Moodle password reset
  • Full name
  • ISMT Student number
  • Course in which you are enrolled
Password reset for E-SCA

To reset your access password, you must send the following data by e-mail to: gri@ismt.pt

  • Subject: E-SCA password reset
  • Full name
  • ISMT Student number
  • Course in which you are enrolled