LEARNING OUTCOMES
1. Creation of solid infrastructures for the conduction of studies and analyses within the Project
Management, Stock Management and Quality Management contexts;
2. Characterisation of the manager's intervention in organisations' operations;
3. Study of the theoretical models for the solution of complex operation problems;
4. Study and critical analysis of the fundamental techniques of Operation Management in the scope of goods and services production.
BIBLIOGRAPHY
1. Heizer, J.; Hender, B. (2003), Principles of Operations Management. 5th Edition. Prentice Hall:USA
1. Pereira, A. (2010) Gestão de Operações. Escolar Editora: Lisboa.
2. Schroeder, R. (2003), Operations Management. Decision Making in the Operations Function. 4th edition. Mc Graw Hill: Singapore.
3. Vonderembse, M.;White, G. (1998) Operations Managements. Concepts, Methods and Strategies. 3rd Edition. West Publishing Company: USA.
4. Carvalho, A. (2012) Exercícios Resolvidos com Excel para Economia e Gestão. 4ª. ed. FCA: Lisboa.