Operations Management
 
LEARNING OUTCOMES
 
1. Creation of solid infrastructures for the conduction of studies and analyses within the Project
Management, Stock Management and Quality Management contexts;
2. Characterisation of the manager's intervention in organisations' operations;
3. Study of the theoretical models for the solution of complex operation problems;
4. Study and critical analysis of the fundamental techniques of Operation Management in the scope of goods and services production.
STUDY PROGRAMME
 
1. Introduction to Operation Management in the context of global economy
2. Prevision of Demand
3. Project Planning and Control
4. Aggregate Production Planning
5. Stock Management
6. Quality Control
BIBLIOGRAPHY
 
1. Heizer, J.; Hender, B. (2003), Principles of Operations Management. 5th Edition. Prentice Hall:USA
1. Pereira, A. (2010) Gestão de Operações. Escolar Editora: Lisboa.
2. Schroeder, R. (2003), Operations Management. Decision Making in the Operations Function. 4th edition. Mc Graw Hill: Singapore.
3. Vonderembse, M.;White, G. (1998) Operations Managements. Concepts, Methods and Strategies. 3rd Edition. West Publishing Company: USA.
4. Carvalho, A. (2012) Exercícios Resolvidos com Excel para Economia e Gestão. 4ª. ed. FCA: Lisboa.